Delivery Guidelines – Our Promise of Timely and Trusted Service
At Manzoor and Sons, we take pride in delivering every product with care, transparency, and respect for your time. To make sure your experience with us is smooth from order to delivery, we’ve created a clear set of delivery guidelines. These reflect our commitment to honesty, quality, and customer satisfaction — values that define our family business.
Order Processing Time
Once your order is confirmed, our team immediately begins preparing it for dispatch.
- Standard Orders: Processed within 1–2 business days.
- Bulk or Special Orders: May take 3–5 business days, depending on stock availability.
You’ll receive an email or message notification as soon as your package leaves our facility, along with a tracking number to follow your delivery.
Shipping Partners and Reliability
We only partner with trusted courier services known for their reliability and care in handling food products. Each partner is selected for their proven track record in delivering goods safely and on time. This ensures that your products arrive in excellent condition — whether you’re ordering a small household pack or a large wholesale shipment.
Packaging Standards
- Food-grade, moisture-resistant packaging
- Sealed containers to maintain freshness
- Shock-resistant cartons for fragile or bulk goods
Delivery Timelines
Delivery times vary based on your location and order size:
- Local Deliveries: Typically arrive within 2–4 business days.
- Regional Deliveries: Usually take 4–7 business days.
We always strive to deliver earlier whenever possible. Any unexpected delays due to weather, logistics, or courier issues will be communicated promptly by our support team.
Tracking and Updates
Transparency is important to us. You can track your shipment anytime using the tracking link provided after dispatch. If you have trouble accessing updates, our customer service is available to assist through phone, email, or WhatsApp.
Failed or Delayed Deliveries
In rare cases where delivery cannot be completed due to an incorrect address, absence at delivery time, or courier issues, we will contact you directly to reschedule. Our team will always make at least two delivery attempts before returning the package to our warehouse.
Customer Responsibility
- The delivery address and contact details are accurate.
- Someone is available to receive the order at the delivery time.
- Packages are checked upon arrival for accuracy and condition.
Our Commitment
Every shipment from Manzoor and Sons carries our promise of integrity and care. We don’t just deliver products — we deliver trust, quality, and tradition straight from our hands to your home.