Terms and Conditions – Fair, Honest, and Transparent
Welcome to Manzoor and Sons. By using our website or purchasing our products, you agree to follow the simple, fair rules outlined below. These Terms and Conditions are designed to protect both you — our valued customer — and us, ensuring a smooth and trustworthy shopping experience.
1. Using Our Website
When you browse, place an order, or interact with our site, you confirm that:
- All information you provide is true and accurate.
- You are using our products for personal or household use, not resale or misuse.
- You will not attempt to harm, disrupt, or misuse our website in any way.
We reserve the right to update or modify these terms at any time to improve your experience or reflect new policies.
2. Orders and Payments
Every order placed with Manzoor and Sons is subject to availability and confirmation of payment.
- Prices are clearly displayed and include all applicable charges.
- We accept secure online payments through trusted gateways.
- Once payment is confirmed, we begin processing your order right away.
If an item runs out of stock or a pricing error occurs, we’ll notify you immediately and offer an alternative or full refund.
3. Shipping and Delivery
We work hard to ensure every order reaches you safely and on time.
- Estimated delivery times are shared during checkout.
- Once shipped, you’ll receive tracking details via email or SMS.
- Delivery delays caused by third parties (couriers, weather, etc.) are rare but beyond our direct control.
4. Returns and Replacements
Your satisfaction is our top priority. If you receive a damaged, defective, or incorrect product:
- Contact us within a reasonable timeframe.
- We’ll guide you through the return or replacement process.
- Refunds are processed only after verifying product condition and eligibility.
Please note: products opened or used may not qualify for full refunds unless defective.
5. Privacy and Data Use
Your privacy is important to us. All personal details shared during checkout are handled securely and in accordance with our [Privacy Policy]. We never share or sell your information to third parties.
6. Product Information
We do our best to provide accurate images, descriptions, and details for every item. However, minor variations in packaging, color, or labeling may occur due to batch differences — this does not affect quality or authenticity.
7. Limitation of Liability
Manzoor and Sons is not responsible for indirect losses, damages, or delays caused by external factors beyond our control. Our total responsibility is limited to the value of the product purchased.
8. Intellectual Property
All logos, content, product names, and images on this website belong to Manzoor and Sons. You may not copy, modify, or reproduce them without written permission.
9. Our Commitment
We built Manzoor and Sons on honesty, quality, and long-term trust. Every policy we make aims to protect you — our valued customer — and keep our relationship simple, fair, and transparent.
By continuing to use our website, you agree to these terms and share our commitment to integrity and respect.